Frequently Asked Questions
Everything you need to know about bringing The Modern into your home.
What is the typical delivery timeframe for furniture?
Most in-stock items are processed within 2-3 business days. Large furniture pieces typically arrive via white-glove delivery within 2-4 weeks depending on your location.
Do you offer international shipping?
Currently, The Modern ships exclusively to the contiguous United States and Canada. We are working on expanding our logistics to support international orders soon.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
Are your materials sustainably sourced?
Yes, we prioritize FSC-certified woods and recycled textiles. Each product page includes a 'Sustainability' section detailing the specific origins and certifications of the materials used.
How can I track my order status?
Once your order ships, you will receive an email with a tracking link. You can also monitor your delivery progress by logging into your account dashboard on our website.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Affirm for qualifying furniture purchases.